1. Who you are contracting with
WhoImports is operated by Visual Stack Inc., a corporation organised in the United States and based in Miami, Florida ("we", "us"). These terms govern every report, dataset, list, monitoring cycle and related service we supply ("the deliverables"). Placing an order or using a deliverable means you accept them.
2. What your licence allows
On payment, we grant you a non-exclusive, non-transferable licence to use the deliverable inside your own organisation, for your own commercial development. That includes analysing it, contacting the companies identified in it, and sharing it internally with colleagues who need it for the same purpose.
The licence is perpetual for the deliverable as supplied. It does not entitle you to updates unless you have an active monitoring add-on.
3. What it does not allow
You may not redistribute, resell, publish, sublicense or otherwise make the deliverable available to anyone outside your organisation, in whole or in part, in any form. This is not a formality. Part of our data is licensed to us by third-party providers under terms that prohibit onward redistribution. If you republish it, you place both of us in breach. This restriction survives termination.
You also agree not to:
- use the deliverable to build, train, populate or improve a competing database, directory or data product;
- incorporate it into any product or service you offer to third parties;
- use it for bulk unsolicited messaging, or in any way that breaches applicable anti-spam or electronic communications law;
- use it to make decisions about a natural person's credit, employment, insurance or housing — the deliverables are not consumer reports and must not be used as such;
- scrape, crawl or systematically extract data from our website beyond normal browsing;
- remove or obscure any attribution, watermark or record identifier we include.
4. Your obligations when you contact a company
This section matters more than most people expect, so we are stating it plainly.
When you use a deliverable to contact a company, you decide who to contact, what to say and how often. For that outreach you act on your own account and you are responsible for complying with the law that applies to it — including data protection, electronic marketing and anti-spam rules in your jurisdiction and in the recipient's.
You agree to honour any opt-out, unsubscribe or erasure request you receive directly, and to keep your own suppression list. We are not able to do that on your behalf, because we do not see or control your outreach.
Where a deliverable identifies an individual, you agree to use that information solely to make a business approach to that individual in their professional capacity, and to delete it on request.
5. Accuracy and no warranty
The deliverables are compiled from third-party licensed sources, official registers and publicly available information. We apply care and we publish our methodology and measured coverage rates so you can judge the product before you buy.
Even so, the deliverables are supplied "as is" and "as available". We do not warrant that they are complete, accurate, current or fit for a particular purpose, and we disclaim all implied warranties to the fullest extent the law allows. Customs and register data contains errors, gaps and lags at source; a company may have changed address, ownership, activity or status since capture.
If a deliverable contains a material error, tell us within 30 days and we will correct and reissue it at no charge. That is your primary remedy.
6. No guarantee of commercial results
We identify companies that have imported products in your category. We do not promise that any of them will reply, negotiate, buy from you, or be a suitable partner. We do not vet their creditworthiness, solvency or conduct, and nothing we supply is a recommendation to trade with anyone. Commercial due diligence remains yours.
7. Limitation of liability
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these terms or any deliverable is limited to the amount you actually paid us for that deliverable in the twelve months before the claim.
We are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost business opportunity, wasted expenditure or loss of data, even if we were advised such loss was possible.
Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or wilful misconduct.
8. Payment, refunds and cancellation
- Prices are in US dollars and exclude any tax, duty or bank charge applicable in your country, which is yours to pay.
- One-off deliverables are payable in advance unless we agree otherwise in writing.
- Because a deliverable is bespoke digital content prepared for you, it is non-refundable once delivered, except where it contains a material error we cannot correct. Ask for the free sample first; it exists precisely so you can judge quality before paying.
- The monitoring add-on is billed per quarterly cycle in advance. You may cancel before the next cycle begins; cycles already started are not pro-rated.
- We may suspend delivery on non-payment.
9. Governing law and general terms
These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws rules. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction, and you consent to that venue.
We may update these terms; the version in force is the one published here on the date of your order. If any provision is held unenforceable, the rest remains in effect. These terms, together with the order they relate to, are the entire agreement between us, and supersede any prior discussion.
Questions: [email protected] · +1 (305) 404-6438.